Our products are delivered digitally through members areas, guides, and online educational content. We offer a 90-day refund window for eligible purchases unless a specific offer clearly states otherwise at the point of sale.
1. 90-Day Refund Window
Customers may request a refund within 90 calendar days of the original purchase date for eligible digital purchases. If a specific product page, checkout page, or order confirmation states additional or different terms for a particular offer, those offer-specific conditions also apply.
2. How to Request a Refund
To request a refund, contact support@meypublicidadeglobal.com and include:
- The full name used for the purchase
- The purchase email address
- The product name
- The order date and any transaction details available
- A short description of the request
3. Review and Processing
Refund requests are reviewed in the order they are received. If a refund is approved, processing time on the card statement depends on the payment provider and the issuing bank. Banks may take several business days to reflect the final reversal.
Do not open a bank dispute before contacting support unless strictly necessary. Most billing and access issues can be clarified or resolved faster through direct customer support.
4. Non-Transferable Access
Refund eligibility applies only to the original purchaser. Members-area access, credentials, and downloadable content may not be transferred, resold, or shared as a substitute for individual purchase rights.
5. Chargebacks and Abuse Prevention
We reserve the right to suspend or terminate access when there is evidence of fraud, payment abuse, unauthorized sharing, or misuse of digital content. This may affect eligibility for future purchases and support handling.
6. Support Contact
For refund questions, access issues, or billing clarification, contact support@meypublicidadeglobal.com.